Verifying Your golden11 Account
Verification is how we keep your account and your money safe — not a hurdle we put in front of withdrawals for the fun of it. We ask for a national ID or passport to confirm your identity, plus a quick check that the wallet number on your golden11 profile matches the one you actually use for bKash, Nagad or Rocket transfers.
Players in Dhaka and across Bangladesh complete this in the account Settings panel under the Verify tab. Submitting clear, readable document images moves the process along fastest. Once verified, your withdrawal path stays open without repeat checks for routine transactions.
- Open the Verify Tab — Go to Settings in your account and tap Verify. The checklist shows exactly which documents are needed.
- Upload Your ID — Submit a national ID card or passport image. Make sure all four corners are visible and the text is readable.
- Confirm Your Wallet Number — Enter the bKash, Nagad or Rocket number you use for transactions so it matches your registered profile.
- Await Confirmation — Our team reviews the submission and updates your account status. You receive an in-app notification when verification is complete.